Frequently asked questions.

SERVICES

+ Help with an order you've placed

Have you unzipped the folder? This is the most common step that most of our customer miss! If the file name end with '.zip', then make sure to unzip it first to access your purchases.

Check out the FAQ page for walk-through steps Click here

3. Print your PDF at home, or a local print shop.

4. Enjoy your printables and share at #theentrepreneurabroad

+ Can I edit / add words to the file?

No, all of our templates are locked. You're not allowed to change, edit or

 

PRODUCTS

+ Can I edit/add words to the file?

No, all of our templates are locked. You're not allowed to change, edit or add anything to the file under any circumstances, with the exception of digital planners.⁣

+ Where can I download the file after purchasing?

Once your order has gone through, you will receive an email with a link to download the files.

+ How to Unzip ZIP Folders?

The majority of the products in The Entrepreneur Abroad Shop are compressed in ZIP folders. This is because Etsy has a limit on how many files can be uploaded for each product, and a limit on file sizes. But unzipping is very easy and doesn't require any software!

Here are some quick explanations for how to unzip ZIP folders:

Unzipping on Windows- click here

Unzipping on Mac- click here

Unzipping on a mobile device may require an app from your device's app store. There are many free unzipping apps available.

 

CUSTOM ORDERS

+ Do you take custom orders and/or offer edits to the printable templates?

Yes we do! Please reach out with specific details of your needs so that I can get back to you with a quote. Initial / extra charges on top of the planners may vary depending on my hourly rate or the package offered, with a minimum of $10.00 design fee (before tax) to accommodate time spent on personalising the templates for your own specific needs. This price may increase depending on the magnitude of changes that you are seeking.

If you'd like to see new designs in the shop instead, be sure to suggest any ideas

+ Do you offer refunds, returns and exchanges?

All the products sold by The Entrepreneur Abroad are digital files and available for download once payment is completed.

We can’t provide a refund or exchange or return. To avoid purchasing that doesn’t work with your device, please read the description thoroughly and inquire about any of the products prior to your purchase.

 

SHOP POLICIES

+ Can I share or resell?

You may not use this planner for commercial use; they may not be shared, resold, recreated, copied, redistributed, or reproduced for any purpose without the expressed permission from the artist

+ Do you offer refunds, returns and exchanges?

All the products sold by The Entrepreneur Abroad are digital files and available for download once payment is completed.

We can’t provide a refund or exchange or return. To avoid purchasing that doesn’t work with your device, please read the description thoroughly and inquire about any of the products prior to your purchase.

 

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